The known problem doesn't relate specifically to this issue, but on the other hand the list of issues around Windand driver problems is still growing. Microsoft has already blocked further Win10 1809 systems on certain systems due to problems with a recent Intel Graphics driver update. If so, since you mentioned you're up to date even on your OS, I was going to suggest that Windmay be the culprit, or the drivers that came with it. Did this problem just start occurring or did it work before? The reason I ask is that the 9343 is an older system, so I thought this might be a new problem after it was previously working. I was going to suggest trying native DisplayPort just to eliminate your system having to switch to HDMI signaling, but it looks like that display only has HDMI inputs. Ok, then yes I agree that should definitely work.
Trying to create a custom resolution from Intel HD Graphics Control Panel gives the error that the 2560x1080 exceeds the max resolution for this monitor.Īll drivers, bios, OS everything up-to-date verified.Īgain - appreciate some informed, quality help to resolve the issue. More times, resolution auto adjusts to 1920x1080 - images are stretched horizontally, and the highest available resolution is 1920x1080 i.e. Sometimes, resolution auto adjusts to 2560x1080 and all scaling, aspect ratio, etc. Issue: erratic behavior in resolution adjustment when monitor is connected. System: Dell XPS13 9343, Intel HD graphics 5500 Appreciate some expert help - already checked general web forums, and customer support calls with LG, Intel and Dell - none could understand the issue properly. Many threads on this topic however no resolutions that worked for me.